Patients 
Your First Visit
We understand your first visit to a dentist’s office can be a little overwhelming. We’re here to listen and to help make your visit as informative and comfortable as possible. During your visit you will meet with Dr. Steiner and his experienced and highly qualified dental health care team. They will answer any questions you may have about your overall oral health — caring for your teeth, your gums and your smile. You will spend one-on-one time with Dr. Steiner who will perform a complete exam and provide more in-depth information about your dental requirements.

Payment Options and Dental Insurance
We are pleased to work with all insurance companies in a manner that allows you to be reimbursed quickly. While we do ask for full payment on the day of service, a wide range of flexible financial arrangements are available to all our patients to help decrease the burden of dental costs. For your convenience we accept major credit cards including: VISA and MasterCard as well as debit payments. If you have dental insurance, our office can assist you with your electronic claim submission. You will then receive payment from your insurance company, sometimes as quickly as 2 business days after you submit your claim.

Privacy Policy
Your dental records, dental treatment, medical history, personal information and all other information accumulated by Dr. Steiner’s office is strictly protected as confidential. At no time, without the expressed written consent by our patients, will any information be released to third parties. If you have any specific concerns about our privacy policy please feel free to ask to speak directly to Dr. Steiner.

Emergency Care, Appointments and Cancellations
We see all patients on an appointment basis. However, should an emergency situation arise, please call us and we will make an appointment with you as soon as possible. As a reminder, your given appointment times are reserved specifically for you, and prevents access to that time by other patients. If you expect to be late for an appointment, a phone call would be appreciated. If you are unable to keep your appointment, 48 hours (two days) notice allows us to give your reserved time to another patient. You may be charged for missed appointments.

To schedule  an appointment, please contact our office team at 905-841-3842 or steinerdds@gmail.com.  We look forward to hearing from you.